
Steps to take when going virtual in the restaurant industry
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Many restaurants today are taking advantage of digital technology by providing online delivery, however; taking your restaurant online takes effort and time. It’s imperative to establish a transparent process in expanding your restaurant from in-house dining to offering a virtual menus system and takeout. A restaurant owner needs to invest, plan, and select the right platforms and tools for the job. They will also need to ask critical questions such as the order and delivery method, customer service support, marketing strategy, and target audience. Here are some of the steps to take when going virtual in the restaurant industry.
Staying connected with your customers
One of the steps involved in taking your restaurant business online is ensuring that you frequently engage and int...